Monsoon Awards Incentive FM Multi Million Pound Contract

David Ward David Ward – Modern society and modern targets In his latest blog for, David Ward of Ward Security discuss modern sociery and targets. Read on »
Sara Taylor, Deputy Managing Director at Incentive Lynx Sara Taylor – Balancing the Gender Gap in Security In her latest blog , Sara Taylor of Incentive Lynx discusses the gender gap within the security industry. Read on »
Peter Webster - Chief Executive of Corps Security Peter Webster – Ignoring 50 per cent of the available workforce makes no sense Peter Webster, chief executive of Corps Security, a regular blogger, discusses gender diversity within the private security industry. Read on »
Tuesday, 17 October 2017

Monsoon Awards Incentive FM Multi Million Pound Contract

Monsoon Head Office

Monsoon Accessorize has chosen to extend its contract with leading independent facilities management company Incentive FM, for a further two years. It follows a successful three-year partnership during which Incentive FM has supported Monsoon at its prestigious Head Office in Notting Hill Village, West London.

Under the terms of the TFM contract, Incentive FM is responsible for self delivering a full range of onsite services including reception, helpdesk, security, office cleaning, day janitors, grounds maintenance, waste management and mail/couriers. By providing an integrated solution Incentive FM delivers significant operational and financial benefits such as simplified communication, lower cost, more senior supplier representation and streamlined systems.

The contract will continue to be managed by a full time onsite soft services manager, responsible for coordinating all activities on site and supporting the operation at a tactical level, providing the client team with a central point of contact. Training for all staff is ongoing with NVQs being offered across all disciplines.

Incentive FM will continue the use of Concept Evolution, which is a fully web enabled CAFM tool. This includes a helpdesk that has flexible and automated communication processes that save time and include information on Service Level Agreements and other performance measurements. This provides the helpdesk user with an ability to prioritise tasks efficiently and effectively. Tasks can be updated showing their individual status with colour coding to help the user to ensure deadlines are met.

Bruce McDonnell, Managing Director at Incentive FM, said; “We have a number of clients in the prestige head office sectors and by working closely with each customer we provide a bespoke solution that brings financial value, statutory compliance and business efficiency. We now have a strong working relationship with Monsoon and remain committed to building on standards and efficiencies.

“Incentive Group is growing strongly and remains committed to its strategy of increasing the proportion of services that are self-delivered. This ensures certainty of values, attitudes and behaviours and the ready availability of consistent and reliable skill.”

Incentive FM Website

Leave a Reply

Your email address will not be published. Required fields are marked *


Interconnective Security Products