Contact Centre Now Open Saturdays For Trial Period

 
Paul Atherton – Enabling Technology to Drive Commercial Benefit In his first blog Paul Atherton, Chief Sales & Marketing Officer at Kings Security discusses what is possible for security in integrating new innovative technologies. Read on »
Bob Forsyth – Cloud Technology, trajectory of the future In his latest blog for Infologue Bob Forsyth, Chief Executive Officer at Kings Security writes about Cloud Technology and its prospective applications for the security sector.  Read on »
Churchill Services Group announces the launch of its new rebranded security division Churchill Services Group has today announced the launch of its new rebranded security division – ‘Amulet’. Read on »
Tuesday, 16 October 2018

Contact Centre Now Open Saturdays For Trial Period

The Security Industry Authority’s customer contact centre is to trial a Saturday service for the coming 12 weeks. From Saturday 10 January, the contact centre will be open for calls between 09.00 and 17.00. The trial will run until Saturday 28 March 2009. Bernard Herdan, chief executive, said: “We continuously seek to improve the service we provide to our customers. The number of calls to our contact centre is continuing to rise and we are taking on additional staff there. The Saturday opening trial offers further flexibility for customers, and we hope it will also reduce high call volumes on Mondays allowing us to respond to queries more quickly.” If the trial proves successful Saturday opening may be introduced permanently.

SIA Website


Leave a Reply

Your email address will not be published. Required fields are marked *

*

Interconnective Security Products