STM wins Security Excellence Award for Customer Service

Paul Atherton – Enabling Technology to Drive Commercial Benefit In his first blog Paul Atherton, Chief Sales & Marketing Officer at Kings Security discusses what is possible for security in integrating new innovative technologies. Read on »
Bob Forsyth – Cloud Technology, trajectory of the future In his latest blog for Infologue Bob Forsyth, Chief Executive Officer at Kings Security writes about Cloud Technology and its prospective applications for the security sector.  Read on »
Churchill Services Group announces the launch of its new rebranded security division Churchill Services Group has today announced the launch of its new rebranded security division – ‘Amulet’. Read on »
Tuesday, 16 October 2018

STM wins Security Excellence Award for Customer Service

STM Security Group, a member company of The International Professional Security Association (IPSA), won the award for the Customer Care Initiative of the Year at last night’s Security and Fire Excellence Awards.

The award was specifically for the Fatality Mitigation project run by STM for the rail sector.

STM joined IPSA in 2009 and have more than doubled in size since then, with high contract retention and gaining major national contracts. The company has a strong focus on customer service, with a nominated responsible Director, Stephanie Anderson, and have incorporated BS 8477 Code of Practice for Customer Service within their business management system.

Stuart Naisbett – IPSA Chairman

The IPSA Chairman, Stuart Naisbett, said “I am delighted to see STM receive this award. This is a magnificent example of a security company going beyond the basic confines of a security contract to assist the client in their service provision. The effort and commitment behind this stretches from the additional attentiveness of the frontline staff, up to the management support, with additional training and supervision time provided where required.”

STM Security Group

Leave a Reply

Your email address will not be published. Required fields are marked *


Interconnective Security Products