| VSG, the fastest growing supplier of manned guarding services in the UK, has won
a major contract to deliver MallSecure, a national branded security service, at
all 20 of the shopping centres operated by The Mall, which span the country from
Aberdeen to Southampton. VSG had previously provided security for The Mall at
seven of its shopping centres. MallSecure will focus on providing a safe and
secure shopping environment for its shoppers and retailers in a best value
format.
“After a rigorous tender process VSG came out on top. We were impressed with
their professionalism, high standard of operation and their strong pedigree in
the shopping centre sector ,” said Alan Wiggan, National Facilities Manager at
The Mall. “As a key provider of security services to The Mall, VSG has steadily
increased the number of shopping centres under contract with The Mall over the
last four years, building up a thorough understanding of The Mall business.
This, coupled with their solid commitment to long term investment in customer
service perfectly complemented the MallSecure objective to deliver a forward
thinking approach to security.”
Other factors that helped VSG to secure this important contract include the
company’s innovative commercial proposals, the introduction of fresh ideas for
staff training and development, new thinking about ways to enhance security and
safety at The Mall shopping centres, and enthusiastic support for the MallSecure
programme. It was also readily apparent that VSG had capacity and resources that
would easily meet the needs of the contract.
VSG has wide experience of providing effective and efficient security solutions
for shopping centres, and prides itself on helping to provide a retail
environment that is not only secure but also safe and comfortable for workers
and customers alike. In some centres, including The Mall Bristol, VSG security
officers have achieved accreditation under the Community Safety Accreditation
Scheme (CSAS), which gives them enhanced powers to assist in their work, and
also facilitates closer liaison with the local police.
VSG Website
Posted by
Kristina Tasic
– 20 May
2009
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