Cordant Services, part of Cordant Group, has been awarded a five-year contract to provide an integrated facilities management and flexible warehouse resource solution for Ideal Shopping Direct across the multi-channel retailer’s two sites in Peterborough, Cambridgeshire.
Under the terms of the deal, Cordant Services will deliver various security, cleaning, waste management, catering and reception services at Ideal Shopping Direct’s premises in Newark Road, which includes a contact centre, offices and a fulfilment centre, as well as at its premises in Sabre Way. The company will also provide on-site technical services that will see M&E and maintenance staff constructing different sets within the retailer’s production studio ahead of filming in Newark Road. The team will also deliver traditional maintenance services across both sites.
As per the agreement, PMP Recruitment, also part of Cordant Group, will also provide Ideal Shopping Direct with a temporary labour workforce as required, to support the retailer’s fulfilment and warehouse operations during periods of intense activity.
Samantha Holden, COO at Ideal Shopping Direct, said: “We were previously working alongside a number of different service providers, however Cordant’s vast expertise across a number of different disciplines, from cleaning and security to labour management, gave us complete confidence to deploy a consolidated model that will ensure significant efficiency gains.”
Chris Kenneally, CEO at Cordant Group, said: “This is a fantastic contract win that perfectly illustrates our ability to comprehensively deliver a broad range of dedicated facilities management and labour solutions as part of a highly effective and joined-up approach. We look forward to building a successful partnership with Ideal Shopping Direct over the next five years.”