Electronic security specialist and social enterprise Corps Monitoring has partnered with enforcement and property services company MS Webb to establish a dedicated Network Operations Centre (NOC). The centre will integrate MS Webb’s existing platforms with Corps Monitoring’s Sentinel alarm receiving platform, consolidating multiple service lines into a single, dedicated desk to streamline operations and improve customer experience.
Under the partnership, Corps Monitoring will provide MS Webb with alarm monitoring, out-of-hours call handling, key holding, time and attendance monitoring, and alarm response services. The dedicated MS Webb desk will operate 24/7 with a team of professionally trained security operators, supporting faster response times and reducing the occurrence of false alarms.
MS Webb delivers a range of enforcement and security services to protect property and assets. Its offerings include eviction services, debt recovery, property repossession, process serving, asset tracing, and surveillance, executed by certified bailiffs and investigators. The company also works closely with the legal sector to provide efficient support and asset recovery services. In addition, MS Webb offers property management solutions for landlords and commercial asset managers, combining remote monitoring technology with traditional security measures such as guarding and dog handling to maintain safety and security.
Andrea Strong, managing director at Corps Monitoring, said: “We’re proud to see this partnership already delivering value for MS Webb and its customers through our comprehensive monitoring service. By working closely together, we can ensure consistent performance, minimise false alarms and maintain the rapid, reliable response their clients expect from a 24/7 service.”
Greg Webb, managing director at MS Webb Ltd, said: *“We chose Corps Monitoring to provide our NOC because we needed a partner with the scale, resilience, and technical depth to match our growth ambitions and our clients’ expectations for truly continuous protection. Their accredited, state-of-the-art monitoring centre, investment in cutting-edge technology, and focus on highly trained operators gave us confidence that they could integrate seamlessly with our existing security operations and support our move towards more technology-led services.
“The onboarding process was structured and collaborative, communication has been clear, and their team has been proactive in fine-tuning settings to minimise false alarms while maintaining a fast response when it matters. This partnership is already helping us deliver a more robust, 24/7 service to our customers and gives us a strong platform to continue innovating in how we protect people, property, and assets across the UK.”