All waste is resource: Mitie’s waste revolution

Mitie, the FTSE 250 strategic outsourcing company, is revolutionising FM approaches to waste, and has now unveiled its strategy.

Michael Taylor, managing director of Mitie’s waste business presented Mitie’s waste revolution, stressing the FM industry’s significant responsibility to transform how organisations are managing their waste.

Michael delivered the guest speech at this month’s Building Futures Group networking event, held at Lloyds Banking Group’s Old Broad street building in the heart of the City.

Michael Taylor’s speech key points:

A new vision: Mitie’s waste revolution

“Mitie puts the customer at the heart of resource management, by working as the organisation’s trusted partner.

“Instead of considering materials as unavoidable waste and disposal of those as a cost, Mitie considers all materials as a resource.

“Mitie’s waste revolution extracts the value of all redundant materials, instead of relinquishing it to the waste industry, and then shares the gains so that waste reduction and changes in behaviour are incentivised.

“This works as a holistic proposition, redesigning the customer’s internal processes to break the ‘use and dispose cycle’ and make the above happen.

“Mitie’s waste revolution is a game changer for organisations, applying the FM approach to waste and recycling.”

The traditional approach

“Traditionally, organisations have relied on waste contractors to collect according to their specifications. However this usually resulted in contractors not managing the waste in the best way possible; they focused on disposal rather than seeing if the waste could be used as a resource.

“This approach didn’t satisfy the corporate sustainability agenda, nor did it reward organisations when they looked into applying best practice to their waste process.

“This was the thinking that led to Mitie starting a contained waste outsourcing business over seven years ago.”
The circular economy – a new approach

“In September 2010, the Ellen MacArthur Foundation established a new concept: the circular economy. The idea of a circular economy synthesised a number of existing strands of work, while focusing on practical solutions involving businesses globally. This was significant, as corporate sustainability was reaching its limits, with most organisations seemingly happy to tick all boxes by simply recycling some of their waste.

“With the circular economy concept being adopted by leading organisations world-wide, the idea of organisations actually re-thinking their processes to integrate the life cycle of materials became more important but the question remained: how to make it happen? This is where Mitie and the FM model come in.”

Facilities management industry firmly in the driving seat

“Implementing the circular economy principles within an organisation comes with its challenges. It affects all operational areas and as such is likely to encounter some resistance. It is also reliant on expertise. Filling an internal skills gap will be difficult without recruiting waste experts in material life cycle who can create new processes and manage waste contractors accordingly.

“This is exactly where Mitie has been positioning itself for the last seven years and this is why I believe facilities management companies are best placed to make the changes happen.

“By their very nature, successful facilities management companies are customer-centric, forge successful partnerships with clients to manage their processes, with accessibility to data and innovation through technology. Think again and you’ll understand what’s required to drive a new approach to resources and materials.”

Mitie Website