Bilfinger Europa, the property and infrastructure support services company, have been awarded a contract to deliver Total Facilities Management and Workspace Services to Ferrero’s head office.
Ferrero, the world renowned producer of confectionery brands Ferrero Rocher, tic tac, Nutella and Kinder and owners of the Thorntons chocolate brand, was in search of a trusted partner to provide both Workspace Change services and an ongoing Total Facilities Management contract provision.
Following two separate market tender processes, Bilfinger Europa secured both requirements.
The first contract activity recently saw Bilfinger Europa undertake both the seamless relocation of all Ferrero business activities from their former site in Watford to a fully refurbished landmark HQ building in Greenford. Following this, the mobilisation of a completely new TFM solution was achieved.
The new HQ features a mini department store, a climate controlled chocolate store, 40 product-themed meeting rooms, an on-site gym, restaurant and a multi-storey car park facility.
”The Bilfinger business development team, the Workspace team and the TFM team have done a brilliant job. They supported us all the way to the finish line and beyond. We are very happy with the performance of the teams and with the five star services they provide. What is most commendable is the commitment that the Bilfinger individual employees have demonstrated throughout the project and on a daily basis since the signing of the TFM contract.” said a Ferrero spokesperson
Phil Wainwright, COO at Bilfinger Europa UK, said: “We are excited that Ferrero has selected Bilfinger Europa to be their essential partner; a turnkey provider of Workspace and TFM service delivery and a fine example of service consistency delivered by one sole provider. With a dedicated team in place, we have made it our priority to deliver upon all of Ferrero’s requirements, meeting all deadlines for the move and to start the operational delivery. We look forward to nurturing this relationship.”