MITIE, the support services company that assists clients in the installation, management and maintenance of their buildings and facilities is pleased to announce that it has recently secured a high profile contract to provide security services for the Oxford Radcliffe Hospitals NHS Trust.
The contract award has seen the hospitals existing in-house team of 21 officers transfer to MITIE as well as the recruitment of additional officers to further enhance cover. The MITIE team are now managing all aspects of the manned security, CCTV surveillance and car park management across the Trust’s three sites including the internationally renowned John Radcliffe Hospital. As part of the mobilisation process, the team undertook a specially designed training programme to enhance their skills in customer service, control and restraint and fire fighting supporting them in the protection of hospital staff and visitors.
Jeff Flanagan, Managing Director for MITIE’s security business commented: “We’re delighted to have secured this major contract with the Oxford Radcliffe and to be assisting them in protecting staff and visitors across their estate. As this was a first-time outsourced contract, we worked closely with the trust to ensure that we jointly allayed any fears that the team had with the transfer to MITIE. The mobilisation of this contract was critical and the commitment and dedication shown by the team has been outstanding.” Dean Raffles, Trust Environmental Services Manager for the Oxford Radcliffe added: “Security is a critical issue for the Trust and having taken the decision to appoint an external contractor, it was vital that we could select a company that could ensure an effective mobilisation of the contract. We’ve been delighted by the approach that MITIE have taken to date and are pleased to be working with them to ensure that there is a safe and comfortable environment for both visitors and staff.”