Broadgate Estates has appointed Ultimate Security Services, the provider of a range of integrated security solutions, as its new partner for manned guarding services at two of its developments – More London and London Bridge City, in a £4m per annum, three-year deal.
The contract, which has a two-year extension, will see Ultimate Security consolidate manned guarding operations at the two sites, which includes the Mayor of London building.
Both facilities are currently serviced by two different contractors, so a key driver in the tender specification was to consolidate manned guarding operations and appoint a service partner with the capability to create and develop a strong, one-team ethos, whilst delivering unrivaled and innovative risk management.
Mark Chapman, estate director at Broadgate Estates, said: “Ultimate’s submission demonstrated a complete understanding of the objective set out in the specification. Ultimate Security Services has a proven track record in consolidating contracts with multiple service providers whilst aligning organisational, cultural and business objectives, which is why they were selected for this prestigious contract.”
Steve Hall, chief executive at Ultimate Security Services, said: “We are delighted to been appointed by Broadgate Estates following a comprehensive procurement process. We’ve been able to approach the contract with some innovative ideas to embed a culture of service excellence, whilst being adaptable to our client’s future needs.”
Paul Harvey, commercial director at Ultimate Security Services added: “Clients and supply partners are increasingly driven to ensure every interaction is a positive experience. Optimising all of this requires strong management and team leaders, so our model focussed on consistently delivering Broadgate’s vision and values. We strongly believe in our capability to deliver engaged frontline personnel that understand their pivotal role and the part they play in the customer experience journey.”
Ultimate Security is a leading security, front of house and corporate reception business services provider. Founded in 1999 and with over 2,100 people, the company is driven to be recognised as the supplier of choice to landmark and high risk locations in London. Ultimate Security delivers best value and fit for purpose security services solutions with a sharp focus on service excellence, which support clients’ core business strategies.