MITIE’s total security management business, which already provides security systems installation and maintenance and response services to ECC, is now working with the council to patrol and manage 12 car parks throughout the county.
The council looked to MITIE to enhance its capability to enforce parking regulations. Following the team completing a parking enforcement training programme, MITIE proposed a patrol plan to support the portfolio of sites effectively.
In the first week, the MITIE team increased ticket issuing by six times more than the previous level, and overall season ticket compliance has improved as car park users now see visible car park management.
Danny Vant, mobile services director, MITIE’s total security management business said:
“The results of the first month were really pleasing. The parking revenue is vital to assist ECC in funding the parks for people to enjoy. By driving up compliance and revenue, this allows the council to maintain them.
“The feedback from the Park Rangers was extremely positive and they are really seeing the benefit of the additional parking enforcement service we are providing.”
Tim Dixon, head of parks, ECC added:
“The role of MITIE in this aspect of our work has been of tremendous benefit to maintaining the credibility of the system whilst ensuring the income generated through parking charges is maintained.”