G4S Partners with Duress to Improve Frontline Worker Safety

G4S, the global leader in security solutions, announces an exclusive partnership with Australian safety technology company Duress. This collaboration aims to enhance the protection of frontline staff across multiple sectors, utilising Duress’s cutting-edge wearable devices. This partnership is set to elevate safety standards and provide unparalleled support to workers facing increasing threats of violence and anti-social behaviour by connecting frontline staff and security officers.

Transformative Technology for Frontline Worker Protection.

Duress has developed an advanced suite of body-worn devices designed to provide real-time support and protection for frontline workers. The technology includes live-streaming video, AI capabilities, emergency service integration and full communication functions, ensuring that help is always just a click away. The three products in this range – Phoenix, Falcon, and Eagle – offer versatile and robust solutions tailored to meet diverse operational needs.

Phoenix: Compact and Powerful

With dimensions resembling those of a credit card, Phoenix stands out as an advanced safety device, acclaimed for its technological prowess. Its user-friendly interface enables discreet alerts to security teams and seamless video streaming to the 24/7 Operations centre for efficient response coordination. Phoenix also incorporates slip, trip, and fall detection, along with mass messaging capabilities, all powered by a rechargeable battery boasting a commendable two-year lifespan.

Falcon: Versatility and Immediate Response

The Falcon shares a size resemblance with a smartwatch and offers versatility alongside immediate response capabilities. Whether worn as a watch or pendant, it swiftly transmits video, audio, and location data to security teams upon activation, fostering prompt and well-informed reactions. Additional functionalities, including a push-to-talk feature and AI-driven policy lookup, aim to enhance communication and ensure procedural compliance during incidents.

Eagle: Full-Featured and Robust

A device noted for its full-featured design, the Eagle provides live video and audio feeds to all connected security personnel during emergencies. Its extended battery life, versatile clip options, and seamless integration with other Duress devices ensure smooth operation. Additionally, Eagle supports comprehensive incident reporting and data analysis, aiding in both immediate response and long-term safety planning.

G4S’s collaboration with Duress underscores a shared commitment to safeguarding frontline workers, doubling down on the G4S vision of connected security programmes. The partnership leverages Duress’s expertise in wearable technology and G4S’s extensive security infrastructure, ushering in a new era of enhanced protection and support for employees in retail, healthcare, events, and beyond.

David Munnery of G4S commented: “While many of our security officers are already connected via body-worn devices to the broader team and remote monitoring centres, this new partnership with Duress will equip G4S security teams with real-time incident visuals and sound, as well as many other features, which will further advance the effectiveness of our security officers.”