Job Centre Security Guards Set to Strike as New Figures Show More Than 80% Suffer Abuse at Work.

Over 1,000 job centre employees are poised to engage in strike action following the release of recent statistics indicating that over 80 percent of them endure workplace abuse.

A survey conducted among over 900 workers scheduled to participate in the walkout reveals instances of staff encountering aggressive behaviours such as being bitten in the neck by dogs, punched, assaulted with screwdrivers, and facing customers exhibiting behaviour described as ‘like wild animals.’

Worker’s report experiencing verbal abuse regularly, including threats targeting their families, instances of racism and ableism, and even death threats. One worker recounted needing assistance to get home safely due to encountering an angry customer waiting outside the job centre.

Overall, 83 percent of respondents indicated they had experienced verbal abuse in the workplace within the previous 12 months, while 16 percent reported incidents of physical attacks.

Employees contracted by G4S to serve at the Department for Work and Pensions (DWP) are scheduled to commence a nationwide walkout from midnight on May 7th until 23:59 on May 8th.

Additional strike days are planned for May 13th, 20th, 28th, and 29th as part of the ongoing dispute regarding pay.

Eamon O’Hearn, GMB National Officer, commented:

“G4S and DWP are happy to let guards scrape by on the minimum wage. Yet these shocking survey results really bring home the terrifying pressure these guards work under. It’s not good enough – and for the first time guards are standing together to do something about it.” 

G4S, part of Allied Universal, are a leading security and facility services company that provides proactive security services and cutting-edge smart technology to deliver tailored, integrated security solutions.