MITIE, the FTSE 250 strategic outsourcing company, has launched DeTect, a range of wireless intruder, fire alarm and visual verification systems, for the protection of vacant premises.  Last year, MITIE’s total security management business launched its specialist vacant property services, and this range, which is compliant to EN50131 standards, builds on the offering, providing a way to reduce false alarms and unnecessary call outs. The DeTect systems are monitored by MiTec, MITIE’s TSM technology hub, where the operatives view video footage to identify the reason for the activat...

MITIE Group PLC (“MITIE”), the strategic outsourcing company, is pleased to announce that it has today acquired UK CRBs Ltd (“UKCRBs”), the criminal records checking service, from the management team. UKCRBs is one of the largest providers of online criminal records checking services in the UK and gives MITIE’s Total Security Management business a scalable platform to compete in the rapidly growing screening and vetting market.  UKCRBs will be integrated into MITIE’s existing employee screening offering ‘PeopleCert'. The acquisition will enhance criminal record ch...

MITIE, the FTSE 250 strategic outsourcing company, has launched a mobile version of the award winning online operational tool, MiTSM.  MiTSM is MITIE’s total security management business’ unique system for managing all operational tasks such as holiday requests, pay queries, uniform ordering, and scheduling.  It is also a client information centre with contract information such as key performance indicators and detailed analysis of risk areas. The mobile version of the site is in support of MITIE’s commitment to enabling its people to work in the most effective way. With the ...

MITIE, the FTSE 250 strategic outsourcer, has extended its security contract with BNP Paribas Real Estate, a specialised division of the financial services group to secure its prestigious, 26 floor multi-tenanted landmark building located right in the heart of the City. The three year contract for 125 Old Broad Street was re-awarded to MITIE’s total security management business following its initial win in 2008, through a competitive tender process. MITIE’s total security management team has worked closely with BNP Paribas at 125 Old Broad Street to create a culture of security e...

The global recession has made it even more important to retain customers. To increase sales and maintain the interest of the customer in your brand, it is essential to have customer service skills intact ensuring that even if the product/service is not at its cheapest, the level of high service will ensure the customer continues to return to the service provider. Many businesses also seem to be driven by cost reduction programmes, and this is having a major negative effect on employees which then affects the level of customer service provided. So by trying to reduce the costs in house, it ...

National Manned Guarding provider, Profile Security Services Ltd are pleased to announce the opening of a new office located in Cardiff to service South Wales and the Bristol regions. This brings the number of existing offices to eleven with the company already located in Aberdeen, Dundee, Edinburgh, Glasgow, Leeds, Barton –Upon-Humber, Warrington, Birmingham and London. Managing Director, Martin McGowan-Scanlon spoke of his satisfaction at the opening of this office stating it would “support existing business in South Wales and Bristol as well as the Company’s growing mobile patrol, ...

MITIE, the FTSE 250 strategic outsourcing company, has today announced the launch of 24seven, a centralised helpdesk delivered by FM experts within MITIE. The service acts as a single point of contact for any office issues ranging from spillages, broken windows, blown lights, blocked toilets or malfunctioning air-con. 24seven already handles over a million calls and 250,000 emails each year, resolving over 700,000 reactive requests. To make this service unique, MITIE has invested in a number of new technologies, such as MiWorld, a web-based management information portal that gives clients �...

Fast-growing facilities management provider Servest Group has appointed Michael Lamoureaux as Security Managing Director. Lamoureaux will have full operational and commercial responsibility for Servest’s security division, targeting the corporate and retail markets, and developing its existing delivery within the infrastructure and utilities sector. His prime objective is to deliver the division as a top five guarding company within the UK market as part of the company’s facilities management offer. “I am delighted to be joining Servest at such an exciting time for the company,...

The BSIA's Security Personnel Awards recognise security personnel who demonstrate dedication, loyalty, teamwork, customer service skills, use of technology and bravery on a daily basis. The awards, now in their fifteenth year, were presented by Commander Steve Rodhouse, Commander for Gang and Organised Crime for the Metropolitan Police, at the Association's exclusive annual lunch at the London Hilton on Park Lane on Tuesday 16 July. Leading the industry with the highest number of awards given to any security specialist for the second year running, VSG's talented people were recognis...

July marked the date for the award-winning, national security company, The Shield Group’s, inaugural Summer Security Conference at the historic grounds of The Guildhall London. Chaired by The Shield Group’s Commercial Director Stephen Hollings, just under 70 guests, comprising of City of London business and major corporate security leaders, joined The Shield Group’s team of experts, for an afternoon of dynamic think-tank seminars on three prominent themes in the business security sector. Keynote speeches were delivered by industry thought-leaders from the public and private sectors, ...