For security teams, the effective management of incidents is critical, and an essential part of providing a solid provision. As there are any number of incidents that could happen in any given environment, the only way to manage them effectively is to plan a response for each type of incident so you can be as prepared as possible. It’s not possible to plan for every eventuality, but in the event of any incident security teams will need to exercise control. Incident management processes and procedures will be fundamental to the amount of control that can be exercised, and in turn, this...

I’m Peter Webster, chief executive of Corps Security, and this is where I examine the issues affecting the security industry. My thoughts and opinions are intended to generate debate and whether you agree or disagree with them, you’re welcome to post your comments below. As someone who can remember life before mobile phones, witnessing the way that cellular technology has transformed both our personal and working lives over the last 20 years or so has been of great interest. According to figures by Ofcom, 94 per cent of UK adults own a mobile phone and 15 per cent of people live in a mo...

Michael Lamoureaux, Managing Director Security at Servest Group, discusses the evolution of the security officer role. "The days of security officers being perceived as low-skilled are numbered. Thanks to improved guard training and screening of potential employees and advances in technology, combined with increased threat levels and demands on delivering a better guest experience, the industry is seeing the dawn of the new security officer. "These professional, focused and highly skilled and trained officers use technology to vastly enhance the service they deliver. "They pilot contr...

Bob Forsyth, the Managing Director of MITIE Total Security Management (TSM) reveals his top five priorities for the security industry in 2014. Bob Writes: "With the new financial year upon us I’ve been thinking out my priorities and concerns for Mitie’s security business over the forthcoming year; the developments that will have the biggest impact on us and what decisions I will make to secure another successful year of growth. • "Talent management. Keeping great people and attracting new talent is something I’m passionate about – it really is essential the industry attr...

John Davies, Managing Director & Mike Sussman, Engineering and Operations Director at TDSi discuss the security and access control trends. "Last year saw a big rise in integrated systems in the security sector and 2014 is following this pattern with a number of technologies and trends coming to the fore. With Integration of different security, IT and building’s services coming together, 2014 promises to be a year of evolution rather than revolution - which from a business point of view ideally places the industry in a strong position to maintain growth. Near Field Communications (...

Are you one of those people who might, with the best will in the world, be called ‘slightly clumsy’? Do you find that things tend to fall off tables or hooks whenever you’re in the room? Do glasses slip, bottles fall, files crash off tables? Do you find that you have to repeatedly use the ‘backspace’ key when you’re typing, to correct the mistakes that even the spell-check can’t work out? Then if so, at least be grateful that you aren’t a city trader (or if you are one, please step back, very slowly, from your computer, sit down, and wait for someone to accompany you from t...

At the end of March, Linda Sharpe retired “completely” as she put it, from the Security Industry Authority board, writes former BSIA Chief Executive, David Dickinson. In so doing, Linda ended at least her formal connection with our industry which she has served quietly but very effectively for some twenty plus years.  Quiet she may have been but her insights and opinions had major impacts whenever and wherever they were sought. Already an established HR professional, Linda joined Group 4 in 1990 and went on to found and manage the international senior and middle management developmen...

Chris Cully, the Managing Director of risk & security management company, Dilitas writes exclusively for Infologue.com. Chris writes: "In the much maligned and much missed good old days of the Metropolitan Police Force, day-to-day policing was so simple, in every way.  Police stations (the buildings in every town where police officers used to work 24/7) ran themselves with a small band of dedicated civilians and the occasional helping hand from an in-house copper. "All in all, it was pretty efficient and relatively cost effective.  For instance, if a light bulb needed changing, t...

John Roddy, Chief Executive of The Shield Group, discusses the need for employers to protect people who work by themselves. "The safety of those working alone has become a very important issue all over the world for employers. This has been reinforced recently by the latest NHS security figures revealing a 5.8 per cent rise in physical assaults against health service staff last year. Additionally, a report published by Transport for London (TfL) last quarter revealed an increase in workplace assault, 38% of which involved being either physically assaulted or threatened with a weapon. "Lone...

Micheal Lamoureaux, Managing Director Security at Servest Group, writes for Infologue for the first time. He discusses how technology advances have an impact on security. "Advances in technology in the last few decades have changed the way we work and live. Who knows what all of this change will mean for the security industry. It might not be too long before CCTV and remote monitoring technology is so advanced that manned guarding solutions are near extinct. "The benefits of remotely monitored CCTV over a typical manned guarding solution are numerous. It vastly reduces the risk of hum...