Landsec is the largest commercial property development and investment company in the UK. The one-year contract extension, which can be extended for a further year, involves circa 520 employees providing security services, facilities management and customer service at Landsec’s retail centres in Leeds, Cardiff, London and Oxford.
The new contract was awarded based on Interserve’s integrated capabilities and expertise in providing best-in-class customer solutions to complex national contracts. A key achievement during the initial three-year contract involved Interserve supporting Landsec in the opening of its Westgate retail centre in Oxford, with one hundred Interserve colleagues now dedicated to providing excellent FM services on site.
Jeff Flanagan, Managing Director, Interserve Business & Industry, said: “I am delighted Landsec has once again chosen Interserve to deliver facilities management services. Our team is dedicated to the Landsec account and has an intimate knowledge of the four major retail centres that we provide services to. This illustrates our ability to retain leading UK clients, developing long-term strategic relationships with them as we continue to grow our private sector client base.”